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Different Photo counts in LR CC and Classic

Discussion in 'Lightroom CC for Windows & Mac (cloud)' started by MarkNicholas, Nov 22, 2017.

  1. MarkNicholas

    MarkNicholas Mark

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    Operating System: Win 10 Pro
    Exact Lightroom Version (Help menu > System Info): Lightroom CC1.0.1

    Ok this is really going to annoy me until I sort it. In LR CC it says I have 30,130 photos but in Classic it says 30,141 photos are synced. Any thoughts ?
     
  2. MarkNicholas

    MarkNicholas Mark

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    Ok I managed to resolve it.

    What had happened is that during syncing between classic and cc (smart previews) a number of photos didn’t make the journey.

    I found out by filtering the photos by date in both classic and cc. I found which years had different counts then which months and finally which days.

    The 11 missing photos came from 3 albums.

    What I did for the first 2 albums was to de-sync all the photos on that date and then re-sync them. For the third album I resaved to xmp and they automatically re-synced.

    So that could have been the issue. It could be that the 11 files had not been saved to xmp.
     
  3. MarkNicholas

    MarkNicholas Mark

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    Ok the issue has re-surfaced but in a slightly different way. Classic, cc on desk top, cc on lap top all agree on number of synced photos. Cc on IPhone indicating 1 less photo. It’s had lots of time to catch up syncing. Any ideas ?
     
  4. Jim Wilde

    Jim Wilde Lightroom Guru Staff Member Moderator Lightroom Guru

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    What does LR Web say?
     
  5. MarkNicholas

    MarkNicholas Mark

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    Same as Classic, LRcc desktop and LRcc laptop. It’s just the IPhone showing 1 less photo.
     
  6. MarkNicholas

    MarkNicholas Mark

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    I have narrowed it down to the year 2016. The Iphone indicates that there are 6395 photos and all the other apps indicate 6396. If I was able to "pick" the 6395 photos on the Iphone then I would be able to find the offending photo in the other apps... being the only un-picked photo. However, I can't work out how to batch pick all 6395 photos on the Iphone. I only seem to be able to do it photo by photo.... which I am not going to do ! Is it possible to batch select > pick on the Iphone app ?
     
  7. Victoria Bampton

    Victoria Bampton Lightroom Queen / Owner Staff Member Administrator Moderator Lightroom Guru

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    Nope, no batch flagging on iPhone, sorry Mark! How about switching it to Segmented view, then changing it to Month divisions. Then you could narrow it down to within a month.
     
  8. MarkNicholas

    MarkNicholas Mark

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    Thanks Victoria, I didn't realise I could get down to monthly divisions. That should do it. I will have another go.
     
  9. MarkNicholas

    MarkNicholas Mark

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    Well that was easy. In fact you can get down to daily and even hourly divisions. Just hold your thumb on the year for a second or 2 until the option tab pops up. I quickly narrowed it down to 31 January 2016 and the offending photo was a pano taken on the Iphone. I removed it from synced photos in classic and then re-added it to the appropriate collection and this time it also uploaded to LRCC on the Iphone. So the photo counts in all my devices all tally.
     

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