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Retrieving files/images from broken laptop - is it possible??!

Discussion in 'Website Suggestions, Comments & Troubleshooting' started by laura Inglis, Jul 9, 2017.

  1. laura Inglis

    laura Inglis New Member

    Joined:
    Jul 9, 2017
    Messages:
    1
    Lightroom Experience:
    Intermediate
    Primary OS:
    Windows 7 64-bit
    Lightroom Version:
    6.0 / CC 2015.0
    Lightroom License:
    CC Subscription
    Please help! My old laptop has totally crashed (keeps stating 'Windows cannot repair this computer automatically') I have been working on a project for the past 5 days for a client, now having installed CC Lightroom on my sister's laptop, none of my work is showing once I sign in :( Is there any way I can retrieve my project (and past projects) without being able to get into my old laptop? Any feedback would be appreciated - thank you :)
     
  2. clee01l

    clee01l Lightroom Guru Staff Member Lightroom Guru

    Joined:
    Jun 20, 2009
    Messages:
    12,778
    Location:
    Bellaire, TX USA
    Lightroom Experience:
    Power User
    Primary OS:
    Mac 10.12.x Sierra
    Lightroom Version:
    6.10.1 / CC 2015.10.1
    Lightroom License:
    CC Subscription
    Welcome to the forum. If the crash is related to the Motherboard, then the Disk drive is probably still good. You could pull that HDD and put it into an external drive enclosure and read it with any Windows computer.
    If the drive itself has failed, then the data may or may not be recoverable. It is for this situation that it is advised that you always run a system backup app to protect yourself from this eventual drive/system failure.
     
    Last edited: Jul 10, 2017

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